Составить электронное письмо, где выражается ваше недовольство You recently bought a book online but you received the wrong book by mistake.You asked for a replacement and there has been a delay with delivery. Send am email (140-190 words) to the online bookshop explaining the reasons for you dissatisfaction and saying what action you expect the bookshop to take.

Предыдущий
вопрос Следующий
вопрос

Dear Sir\Madame,

I am writing this letter in regard to the online order, which i have placed on your website a few days ago for the English Grammar book. This book was supposed to be delivered yesterday, but somehow the delivery date got extended, and on the top of that i did not receive any update and reason for this unexpected delay.

For your information, my order number is 13782739, and this was placed on Monday, the 20th of Jul, and the book name is 'Essential Grammar' by Martin. Although i could have waited for this book without reporting any issue for this delay, i need this book on an urgent basis to prepare for the IELTS exam, which is already scheduled for the coming week, so i have to be preparing for the advanced vocabulary by now. However, due to this block, i am helpless now as i do not even have any other option currently to prepare for the exam.

I would like to request you to please check with your seller and expedite the delivery of this book and get it delivered by tomorrow. Please let me know if it is not possible, i will make some other arrangements.

I hope you will look into this matter on priority and provide an appropriate solution.

Thank you