Some days ago you ordered a yellow woolen sweater large size and light blue jeans medium size in an internet shop,when you got your order , you found out that there was a red woolen sweater medium size and light blue jeans large size. write a letter of complaint to the manager of the shopsay why you are writing complain about the order mention that you are extremely disappointed as you wanted to take those things on holiday with you ask for replacement of the items or a full refund

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[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]

[Manager's Name]
[Shop Name]
[Shop Address]
[City, State, Zip Code]

Dear [Manager's Name],

I am writing to you regarding my recent order placed on [date] for a yellow woolen sweater in large size and light blue jeans in medium size. However, upon receiving my order, I was extremely disappointed to find that I had been sent a red woolen sweater in medium size and light blue jeans in large size instead.

I must say that I am very disappointed with this error, as I was looking forward to taking these items on holiday with me. The mix-up has caused a great inconvenience to me and has left me without the clothes that I had planned to wear during my trip.

I kindly request for a replacement of the items that I originally ordered or a full refund for the incorrect items that were sent to me. I trust that you will rectify this mistake promptly and ensure that such errors do not occur in the future.

I would appreciate it if you could respond to this matter as soon as possible to arrange for the return of the incorrect items and the delivery of the correct items.

Thank you for your attention to this matter. I hope to have it resolved promptly.

Sincerely,

[Your Name]