Задание с квалификационного экзамена по гостиничному делу 4. Вы - горничная, и вы собираетесь приступить к уборке в следующем номере. Но гость из соседнего номера спрашивает вас, где можно взять дополнительное одеяло. Также в номере нет второго стула, хотя номер двухместный. Вступите в диалог с гостем на английском языке. Найдите решение данной проблемы и сообщите гостю, сколько времени это займет. Dealing with complaints. You are a housemaid who is going to clean another room, but the guest from the next room asks you where to get an extra blanket. Moreover, there isn't a second chair in the room, though the room is a double one. Find the decision to this complaint. Tell the guest about how soon his/her problem will be solved.
Housemaid: Good morning, how can I help you today?
Guest: Good morning! I was wondering where I could get an extra blanket for the night. And also, there is only one chair in the room, but it's a double room. Could we have another chair, please?
Housemaid: I apologize for the inconvenience. I will take care of that right away. I will bring you an extra blanket and another chair within the next 10 minutes. Thank you for bringing this to my attention and please let me know if there is anything else you need.
Guest: Thank you so much! I really appreciate your quick response.
Housemaid: You're welcome, it's my pleasure to assist you. Have a wonderful day!
Housemaid: Good morning, how can I help you today?
Guest: Good morning! I was wondering where I could get an extra blanket for the night. And also, there is only one chair in the room, but it's a double room. Could we have another chair, please?
Housemaid: I apologize for the inconvenience. I will take care of that right away. I will bring you an extra blanket and another chair within the next 10 minutes. Thank you for bringing this to my attention and please let me know if there is anything else you need.
Guest: Thank you so much! I really appreciate your quick response.
Housemaid: You're welcome, it's my pleasure to assist you. Have a wonderful day!