Some days ago you ordered a yellow woolen sweater large size and light blue jeans medium size in an internet shop,when you got your order , you found out that there was a red woolen sweater medium size and light blue jeans large size. write a letter of complaint to the manager of the shopsay why you are writing complain about the order mention that you are extremely disappointed as you wanted to take those things on holiday with you ask for replacement of the items or a full refund

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[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]

[Date]

[Manager's Name]
[Shop Name]
[Shop Address]
[City, State, Zip Code]

Dear [Manager's Name],

I am writing to express my disappointment with the recent order I made through your internet shop. A few days ago, I ordered a yellow woolen sweater in a large size and light blue jeans in a medium size. However, upon receiving my order, I discovered that I had been sent a red woolen sweater in a medium size and light blue jeans in a large size instead.

I am sure you can understand how frustrating this mix-up is, especially since I was looking forward to taking these items on holiday with me. The items I received do not match what I ordered, and as a result, I am left with clothing that does not fit me properly.

I kindly request that you arrange for the replacement of the items I originally ordered – a yellow woolen sweater in a large size and light blue jeans in a medium size. If this is not possible, I would appreciate a full refund for the incorrect items that were sent to me.

I hope that you can rectify this situation promptly so that I can have the correct items in time for my holiday. I look forward to hearing from you with a resolution to this matter.

Thank you for your attention to this issue.

Sincerely,

[Your Name]